Spark engagement with a single text

Provide two-way texting with an empathetic chatbot

Today’s students and employees expect information that’s personalized, easily accessible, and instantaneous. Engage them on the channel they prefer to use — text messaging.

SMS texting consistently outperforms other methods of communication — with 90% of people reading every text they receive within just 3 minutes. When you need to capture a student or employee’s attention right now, Mainstay’s behaviorally intelligent text chatbots have you covered.

THE CHANNEL OF CHOICE

ONE-TO-ONE COMMUNICATION

Personal connections through text

Instant, two-way conversational texting helps you to support students or employees with information, answers and resources fast. Mainstay’s behaviorally intelligent chatbots understand and interpret questions in natural language, allowing people to text to their chatbot just like they would talk to another person. 

The responses your chatbot delivers can be highly personalized based on individual profiles. These empathetic and timely responses are proven to drive action and engagement across a wide range of topics.

Two-way text messaging from Mainstay makes it easy to anticipate people’s needs — even before they ask for help. Send empathetic nudges, timely surveys, and friendly reminders to increase engagement and drive positive student or employee outcomes.

Encouraging,
timely reminders

GENTLE NUDGES

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Customized solutions
for powerful engagement

Mainstay makes it easy to personalize your plan with everything you need — and nothing you don’t.

Texting helps build relationships

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38 Chauncy Street, Boston, MA 02111

Examine these helpful resources about engagement strategy, student and employee impact, and Behavioral Intelligence trends. 

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BROWSE ALL RESOURCES

INSIGHT IN ACTION 

Deliver the 
best response

Texting is an effective and reliable way to provide accurate answers. Mainstay goes a step further to ensure your students or employees also receive the best response. We do this by using aggregate data about motivation, intent, and sentiment to build deep and meaningful insights you can put into action with every text and campaign you send.

Your custom chatbot instantly delivers answers to your students’ and employees’ most frequently asked questions via text message. From day one, your students or employees will benefit from Mainstay’s robust knowledge base and conversations scripts, powered by Behavioral Intelligence. Every conversation grows your custom knowledge base and enhances your responses — making your chatbot smarter and more accurate all the time.

Conversations powered 
by Behavioral Intelligence

CUSTOMIZED COMMUNICATION

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